The primary responsibility of the Director of Impact is to provide strategic oversight of Larkin Street’s collection, analysis, and uses of client data internally and outside of the agency. They provide leadership and oversight for the department’s evaluation, data management and reporting, performance management, knowledge dissemination, and advocacy functions. In partnership with executive and department leadership, the Director works to foster an organizational culture of learning and data-driven decision making.
ESSENTIAL JOB FUNCTIONS
- Supervises the Research and Evaluation Department directly, including management of staff (hiring, training, evaluation, and supervision)
- Provides oversight of performance management activities related to attainment of organizational outcomes and strategic goals
- Leads the agency’s thought leadership activities which extend Larkin Street’s impact beyond direct services through external knowledge sharing with service providers, policy-makers, funders, and other stakeholders
- Leads interdepartmental, highly collaborative efforts to use data to make decisions and set an agency-wide learning agenda
- Leads the agency’s Policy and Advocacy Workgroup, providing oversight and coordination of advocacy efforts to advance organizational goals
- Leads interdepartmental and interagency efforts to develop publications related to homeless youth issues, Larkin Street programs, and related policy issues
- Provides oversight for internal program evaluation activities and external research and evaluation projects
- Provides oversight of agency’s performance management system (ETO) and ensures that the system functions to support the organization’s service delivery, program management, program evaluation, and reporting functions
- Provides oversight of internal and external reporting functions in support of grants compliance and program management
OTHER DUTIES AND RESPONSIBILITIES
- Support the agency’s executive team on a variety of strategic projects.
- Participates in the overall management of the agency related to special projects, including those related to the agency’s diversity, equity, and inclusion work
- Develops and maintains relationships with other service providers, evaluators, researchers, and advocacy organizations in support of the agency’s strategic priorities
- Other duties as assigned
- Master’s degree in the social sciences or related field or equivalent experience in program evaluation, data management and analysis, performance management, knowledge dissemination, and advocacy
BACKGROUND AND EXPERIENCE
- Minimum of five years’ experience in program evaluation, research, data analysis, or public policy in a related field, demonstrating progressively higher levels of responsibility in managing and leading complex data management and reporting projects and knowledge leadership
- Minimum of three years of supervisory experience
- Experience with SPSS software required; other software experience preferred: Efforts to Outcomes, Access, and SQL
- Knowledge of homelessness, disconnected youth, poverty, or social justice work as an evaluator, policy maker, or advocate with sufficient experience to understand the field and the politics
- Excellent communication and interpersonal skills with the ability to translate sophisticated technical data into meaningful, actionable insights for a wide variety of audiences
- Maintain professional standards of performance, demeanor, and appearance at all times
- Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to scheduling requirements of this job description and program
- Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
- Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies
- Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of youth and families
- Actively strive to upgrade professional skills through engaging in appropriate professional training and experience
- Ability to work with a diverse staff and excel in a multi-cultural environment
Larkin Street is an Equal Opportunity Employer
Larkin Street reserves the right to revise job descriptions or work hours as required.