Day 1

• understand the fundamentals and key concepts of knowledge management
• how to make a case for knowledge management
• explore the role of KM in an organisation
• identify where KM is situated in your organisation
• establish a framework and components for developing your knowledge management strategy throughout the course

Day 2

• understand the cultural and behavioural elements of knowledge management
• develop a conducive environment for knowledge sharing and overcoming challenges
• learn how to make the best use of organisational assessments

Day 3

• examine supply and demand for knowledge
• capture and generate meaningful lessons learned
• recognise and maximise learning opportunities in the project cycle
• pool good practice examples

Day 4

• explore and apply knowledge sharing techniques and processes
• share current examples of ICT and social media
• identify and work with knowledge champions

Day 5

• develop steps for a knowledge management strategy
• validate components of your KM strategy with peer support
• share insights for overcoming challenges and recognising success in KM in your organisation 

Cost: 2350

Registration online: https://www.imainternational.com/training/knowledge-management